Privacy Policy

This Privacy Policy explains:

- What information we collect about you.

- How we use your information.

- How we share your data with third parties.

- Your rights and choices regarding your personal information.

- Our security practices and data retention policies.

By accessing or using TryTrading.io, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this policy, please do not use our platform.

We collect different types of information to provide and improve our services. This includes:

a) Personal Information:

- Full name

- Email address

- Phone number

- Date of birth

- Residential address

- Identity verification documents (passport, national ID, driver’s license)

b) Financial and Trading Information:

- Cryptocurrency wallet addresses

- Transaction history and deposits/withdrawals

- Trading activity, including positions, profit/loss history, and account performance

- Payment details (processed via third-party payment providers, not stored by us)

c) Technical and Usage Information:

- IP address

- Device identifiers and operating system details

- Browser type and version

- Usage analytics, such as login times and platform interactions

- Cookies and tracking technologies (see Section 7 for details)

We use the collected information to:

- Provide, manage, and improve our platform.

- Verify user identity and comply with security standards.

- Process deposits, withdrawals, and transactions.

- Comply with legal and regulatory requirements, including anti-money laundering (AML) and know-your-customer (KYC) obligations.

- Analyze user activity and optimize platform features.

- Provide customer support and resolve disputes.

- Send service updates, promotions, and important notifications (you can opt out of marketing communications).

- Detect and prevent fraudulent activities or unauthorized access.

We do not sell or rent your personal data. However, we may share your information with:

- Regulatory authorities to comply with legal obligations.

- Financial institutions and payment providers for transaction processing.

- Third-party service providers, such as cloud hosting, analytics providers, and identity verification services.

- Business affiliates and partners to enhance platform features.

- Legal entities in case of business mergers, acquisitions, or restructuring.

We ensure that all third parties adhere to strict confidentiality agreements and legal requirements.

We implement industry-standard security measures, including:

- Data encryption to protect sensitive information in transit and at rest.

- Access control ensuring only authorized personnel access user data.

- Regular security audits to identify and mitigate vulnerabilities.

- Firewalls and intrusion detection systems to prevent unauthorized access.

Despite our best efforts, no system is completely secure. We encourage users to maintain strong passwords and enable two-factor authentication (2FA).

We retain user data as long as necessary for:

- Providing our services.

- Meeting legal and regulatory obligations.

- Preventing fraudulent activities.

- Resolving disputes and enforcing agreements.

Once your data is no longer required, it is securely deleted or anonymized.

We use cookies and tracking technologies to enhance your experience. These technologies help us:

- Analyze website performance and user behavior.

- Store user preferences.

- Improve site security and functionality.

You can manage or disable cookies through your browser settings, though this may affect site performance.

Your data may be transferred to and processed in countries outside your jurisdiction. We take necessary measures to ensure your data remains protected, including:

- Implementing standard contractual clauses.

- Complying with relevant data protection regulations.

You have rights regarding your personal data, including:

- Access: Request a copy of the personal data we hold about you.

- Correction: Update or rectify inaccurate information.

- Erasure (Right to be Forgotten): Request deletion of your data, subject to legal limitations.

- Restriction: Limit processing under certain conditions.

- Data Portability: Receive your data in a structured, machine-readable format.

- Withdraw Consent: Opt out of marketing communications or specific processing activities.

To exercise your rights, contact us at [support@trytrading.io].

Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal information, please contact us for removal.

Our platform may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before providing any information.

We may update this Privacy Policy from time to time. Changes will be communicated via email or platform notifications. Continued use of our platform after updates implies acceptance of the revised policy.